企业知识管理研究 第4页

对知识内容的管理与对知识过程的管理；论文网http://www.751com.cn/  
 知识管理的信息技术观点与管理学与社会科学观点。
对于第一点，前述的各项研究事实上隐含着对知识管理的两类不同看法。部分工作着重于对知识本身（及围绕着知识的各类技术－社会过程）进行管理，另一部分工作则更强调把知识看作企业竞争力的核心，着重主张利用知识实现企业的更好的经营管理模式。我们认为，知识管理应该是在对知识的管理的基础上改进企业的管理。对知识管理的这一理解可由图3示意：
这里，以知识为基础的企业管理变革的核心观念在于从企业的适应性与学习能力出发看待企业，增强企业的竞争力。这一企业管理的新模式应是建立在对企业的知识资产与知识相关过程实行有效管理的基础上的。
对知识的管理，正如前面的回顾中所分类的，应包含知识内容（知识资源或知识资产）的管理与知识过程的管理两个方面；而这两者应是彼此密切关联的——知识过程以企业的知识资源为基础，同时知识资源也通过知识过程得以更新与扩充。
可以将知识过程粗略地分为：知识创造、知识组织／存储、知识传输／共享以及知识运用四个基本环节，这样知识管理（对知识进行的管理）的对象可由下图示意：
当前关于知识管理的主要工作,多是从信息技术和/或人文、社会与经济管理等不同角度围绕知识资源以及知识过程的这些基本环节进行的。
目前从信息技术角度进行的研究与从管理、社会科学角度进行的研究彼此的联系尚很不充分。这两者应进一步结合起来，从人机结合综合集成的角度进一步研究知识管理。

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本文尝试对近年来知识管理领域的部分工作作一简单回顾；在此基础上，初步探讨了从系统工程角度研究知识管理的问题，提出企业知识系统工程的一个初步的研究框架。根据本文作者对这一学科领域的考察，一方面，知识管理正引起日益广泛的关注，然而另一方面，相关的许多研究尚有待进一步充实，从不同角度进行的不同研究更有必要进一步相互结合。系统工程的思想和方法对于知识管理学科领域的进一步发展，应是有价值的，值得人们进一步的探讨。

参考文献论文网http://www.751com.cn/  
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Some Observations and Considerations on Knowledge Management

XIA Haoxiang
 (Institute of Systems Engineering, Dalian University of Technology, 116023)

Abstract  A short retrospect is given in this article for the developments of knowledge management. Research activities are roughly classified according to the research backgrounds and the main object domain of study (knowledge resources versus knowledge-related processes). On the basis of this overview, it is argued that ideas of systems engineering is worthy of consideration to develop this academic field, and therefore, the notion of knowledge systems engineering is suggested.
Keywords  Knowledge Management   Knowledge Systems Engineering

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