物流英文文献翻译及物流论文参考文献 第7页
2．4 Low-quality service provided by logistics enterprise
At present，most of domestic logistics enterprises，for their weakness in service capability，only bear basic business such as transportation，loading，un loading or storage while they have limited ability in handling value-added service as custom declaration， stock management，allotting，distribution and processing in circulation despite their intentions of doing those business．Moreover，for the reasons of staff qualification，capital an d equipment，service quality is unsatisfactory．According to the relative data，over 30％ clients of those employ third-party logistics enterprises are not satisfied with the service．85％ of logistics service provided by third-party logistics companies is basic service as transportation an d storage while only 1 5％ goes to valued services like information，processing and financing.On top of that，affecting by important factors involving regional shortcomings，limited operation scope，out-of-date operation approaches and low-efficiency storage(or delivery) service，logistics talents，particularly the comprehensive management talents mastering specialized knowledge are difficult to find their positions in the market in today’s China in spite of high salaries.The main reasons of low．quality service provided by domestic logistics enterprises lie in that the three elements of logistics，management，technique and talent are far from balanced development．Presently China’s highway，railway，civil aviation and port are run separately and diversified from each other in many respects as the way of organizing service specification，norms for technique and equipments．In most case，enterprises offer logistics service by merely making use of unitary transport mode that trans regional vans commonly travel without any goods when they return．Furthermore，barriers come into being one after another that logistics system could not run smoothly although the system should be .An important element that directly affects service quality is the shortage of professional talents in logistics area．In China，logistics talents，in particular comprehensive management talents mastering expertise，are hard to hunt although they are demanded with high salaries.
2.5 Insufficient attention paid to enterprise logistics
According to present situations， domestically large-size logistics(i．e．the logistics facing circulation field) is obviously stronger than enterprise logistics(i．e．the logistics facing production field)whether it is regarding how qualified the professional practitioner team is，or how many enterprises participate，or how much the society attached importance to．Because of that，there is a saying goes as “China’s logistics is still wan dering at the gate of enterprises”．It is for certain that the saying is overstated ．A few of our enterprises as Haier Group have excellent performance in enterprise logistics．While what is undeniable that the enterprise logistics in China are lagging behind．Statistics show that 26％ of the 450 large or medium size enterprises surveyed in 1999 take care of their own logistics independently, leave the business handled by third party，68.8％ adopt the cooperation measure．among which 42.3％ business of 30％ enterprises went to the third party．36.5％ of 30％ to 60％ enterprises go to third party．26％of 26％ enterprises went to third party.
2.5.1Norms for technical terms
Although China had enacted “Norms for logistics Technical Terms” in 2001．currently great numbers of newly emerged technical terms that are frequently read in related articles or materials haven’t been brought into national norins，which has brought inconvenience to the further popularization and application of logistics． For instance．1ots of provinces and cities have planned or are planning various logistics circles，which are called commercial logistics circles or ecology logistics circles．Another question is that what’s the difference between logistics park and logistics base? Everyone thinks in his way and will not be convinced ．
2.5.2 logistics facilities and equipments
Presently there exists no com only accepted Horn3 for the facilities and equipments of domestic logistics．Imported from abroad，some equipments introduce nOIITIS of foreign countries，some equipments are self-ma de that what they adopt norms in enterprises，and some other equipments even haven't any Horn3． Nonexistence of com only recognized norms brings about enterprises and clients a series of problems such as the difficulty of purchasing fittings for maintenance as well as different operation procedures．A good example is the tray that used most com only in logistics．Large quantities of trays in foreign countries could be used for general purposes because they adopt salne norms． While in China， for different norms，trays sometimes have to be demounted and returned to the manufacturers after goods delivered，which may waste influence manpower and material resources.
2．6 Severely insufficient logistics talents
2.6.1 Small number of logistics specialists In order to develop China’s logistics industry，a skeleton team that dedicated in logistics and reasonable numbers of proficient specialists are in need except the support from governmental departments．The theoretical system of logistics hasn’t been established until now．Though more and more scholars and specialists are joining the ranks of logistics study and popularization，those who qualified for“logistics specialists”are limited．1ogistics specialists are the tower of strength for popularizing and applying logistics.
2.6.2Severely insufficient resources for cultivating logistics professional talents
China already listed modem logistics industry as one of the four newly．emerging industries and logistics professional talents as one of top ten high demand talents．Lacking of logistics professional talents has become the bottleneck of developing modem logistics industry in China．According to elementary statistics，there are more than 40OOOO state owned stock．holding companies and“three
capital enterprises”(which are foreign funded，joint venture and cooperative)． Suppose that universities and colleges recruit 60 students every year，and every enterprise employs a student major in logistics every 5 years，and the supply of logistics talents is still far from meeting the demand．It can be anticipated that in a fairly long period demand for logistics talents will rema in exceeding the supply．Presently， China offers education at different levels，namely，graduates courses，undergraduates' courses，specialty courses and secondary technical schools．However，scientific educational objective system for logistics hasn't taken shape in China．Schools，colleges and universities now design courses and inter ships according to respective understanding of logistics，lacking general guiding．Some schools，which offer logistics specialty and recruit large number of students since logistics professional talents are popular， by no means have any teaching staff or infrastructures that needed for logistics．Specialists work for concerned departments an d organizations complied certain teaching materials．but for various reasons these materials are far from satisfying the requirements in logistics professional education．These teaching materials are either unsystematic or the contents are incomplete．
2．7 Incomplete enterprise managerial system
At present， problems involving incomplete enterprise managerial system， imperfect and unsystematic business materials commonly exist in China’s logistics enterprises．Many logistics enterprises such as post office originally have strict regulations over all—round working procedures，but some accidents that could have been avoided are caused because the implementation of those regulations are watered down more or less． For instance， the regulation says that for tracking down where it is in case of accident registered post parcels must be kept record at every large post station on its way to destination．At present， problems involving incomplete enterprise managerial system， imperfect and unsystematic business materials commonly exist in China’s logistics enterprises．Many logistics enterprises such as post office originally have strict regulations over all—round working procedures，but some accidents that could have been avoided are caused because the implementation of those regulations are watered down more or less． For instance， the regulation says that for tracking down where it is in case of accident registered post parcels must be kept record at every large post station on its way to destination．Some logistics enterprises are serious and prudent when they constitute relevant operating manuals and web pages．But after a certain period of time，they can not maintain the materials as at the beginning and thus cause the com on problems presently exist in part of logistics enterprises：new regulations and contents not listed，manuals and web pages not up dated in time， some new regulations and rules not conveyed to operators，clients and users not receive the latest business information.
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