团队文化建设外文参考翻译文及原文 第4页
Four. Suitable utilization collective decision-making. Suitable utilization collective decision-making.The functional departments, the specialty and the skill are mutually the supplements, a duty completion so disperses in the distributed situation in the knowledge and the information, the collective decision-making becomes more important, “but but should pay attention to the collective decision-making to discuss not definitely” the fatal disease.
Five. Leadership function.First, and the leader should valuable the values which may accept transmit gives the team, the diplomatic group team members accepts internal standard and the rule, and raises the team cohesive force under the values guidance.Next, kisses with equally and the team members carries on the conversation and the work, stimulates staff's enthusiasm and the creativity.At the same time, the leader needs to study unceasingly improves own quality and ability, for team's development indication correct direction. But in the real life, our enterprise constructs in the team, when specially Trans-Culture team construction what question is facing? We interviewed Mr. Liang will Cheng who Carnegie trains Shanghai Corporation.
"Wealth Wisdom": Has trained in Carnegie in the enterprise, we saw has very the multispan country enterprise.In these transnational enterprises, their team very has the possibility is by different national, the different region personnel is composed.That, constructs in theirs team, which opportunities did you see and the challenge?
Liang: My main discovery is the cultural differenceIn development process, although everybody has must the goal which completes the matter, but everybody diligently direction is sometimes dissimilar, the result in a team, you runs I toward the east to run toward the west, all dissipated the strength falls.In the Trans-Culture team's construction, often can meet a question, how is everybody should walk toward a direction, how the direction which satisfies toward the customer walks. Beforehand customer satisfies often emphasizes is the technology or is the quality aspect, now very emphasizes is serves this aspect, such speech, in the team the unimpeded communication appears very importantly.Therefore, how is causes the communication in a team's construction challenge the pipeline to be very unimpeded.
"Wealth Wisdom": Then you do have some good suggestions in this aspect?
Liang: Inside this involves to two: 原文请找腾讯752018766辣,文-论'文.网
http://www.751com.cn , how in fact do they need are let come from the different place person to display own in company's cultural construction potential. If their staff's potential displays good, their enterprise advance speed can speed up, therefore how we do give the training plan which this family enterprise formulates are from raise staff's communication ability obtaining.Lives the group likely chairman has also raised, each company all must have own culture, the culture first was comes from in company's each staffs all has the common language; But trusts is comes from the common language strengthening to have the trust.
"Wealth Wisdom": Has trained in the enterprise from you, what have you discovered in theirs team?
Liang: I cite the Shanghai general example.Starts from 2001 to the present, their company this higher order manager and surpassed a half dealer to participate in our curriculum, moreover their post-sale service and the sale branch also participated in our curriculum.
We help the part which they promote first are the manner, lets them use one kind zealous and the positive manner participates in the team the construction, and affirms their endeavor; Then we help them to strengthen with human's interaction ability, not only this kind of interaction refers in the work and the customer interaction, but also includes with the colleague, with family member's interaction, like this can strengthen their communication efficiency; When finally we must train are they facing the pressure and melancholy, how makes effective processing, specially somewhat makes the post-sale service, how can we specially teach them to process the customer the complaint and so on. Is general in Shanghai, I saw their team cooperation spirit, this includes when they meet the external change, promotes the self-process unceasingly.
Likely federation express, their itself emphasizes PSP very much, is: Human (People), serves (Service) and profit (Profit).How but does Wal-Mart emphasize is can bring more help to the customer.From these two world famous transnational enterprise, we may see they always place the human first.But they refer not only to customer's service is to the enterprise exterior customers, but also has to own colleague and the upper and lower layer.
I in contact these transnational enterprises in the team, but also some very deep feeling is they takes very much staff's training.If an enterprise has not provided suitable training to the staff, a year possibly cannot have any influence, but on two, three years, the question has been able along with it appearance, when the time comes again thought the means recovery without enough time. "Wealth Wisdom": In overseas some multinational corporations, they in order to solve in the company the Trans-Culture and the multi-cultural question, often can choose the administrative personnel from company's different department to establish one “the Trans-Culture committee”, then you thought this method uses in China's multinational corporation and the domestic some enterprises is appropriate? 上一页 [1] [2] [3] [4] [5] [6] 下一页
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