Example:
1) As to the steamer sailing from Shanghai to Los Angeles, we have bimonthly direct services.
Bimonthly has two definitions. It could express twice a month or once two months. So, it is very easy to be understood. Therefore, it needs to be revised as follows:
(a) We have two direct sailings every month from Shanghai to Los Angeles.
(b) We have a direct sailing from Shanghai to Los Angeles every two months.
2) (a) Only we shall be able to supply 10 tons of this item.
(b) We shall be able to supply only 10 tons of this item.
“Only” in the different positions, then the sentences have different meanings. We should pay more attention to that. First sentence infers that no one else can supply this item that much --only we can supply 10 tons. Second sentence means our stock just has 10 tons.
1.2.4 Completeness
The business correspondence should contain all the necessary information. Avoid using postscript, if not, the reader will feel your attitude is not sincere and you are not doing business seriously. An incomplete letter will upset the reader by not telling the information that is needed. Additionally, this will delay each other’s work.
For example, if the buyer accepted an offer, then he/ she should reply it in accordance with the contents. Generally, we could summarize them as “5Ws” (who, what, when, where, why) and “1H” (how), which help to check the completeness of the correspondence. Who places the order? What is the product? When to pack? Where is the port? How to pay? If you have some special request, you need to explain “why”.
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