A. never     B. one time     C. two or three     D. more than three times 

Q4. How long you spend on online shopping every week? 

A. less than 5h    B. 5-10h    C. 10-15h    D. more than 10h 

Q5. How much is your monthly living expense? 

A.less 800RMB    B.800-1000RMB    C.1000-1200RMB D.more than 1200RMB 

Q6. How much money you spend on online shopping every month? 

A. less than 100RMB      B. 100-200RMB 

C. 200-300RMB      D. more than 300RMB 

Q7. How much dose online shopping account for against your usual purchase of 

goods? 

A.  Most    B. half    C. small    D. rare 

Q8. What you usually buy online? (multiple choice) 

A.Clothes    B. books    C. electronic productions 

D. foods    E. skincare  productions.   F. game cards   G. other 

Q9. What website  do you usually use? (multiple choice) 

   A. Taobao    B. Dangdang    C. Amazon    D.VIP   

E. Jingdong    F. other 

Q10.Why  do you choose online shopping? 

A. Money-saving   B. time-saving   C. varieties 

D. good attitude and service  E. trend  F. other 

Q11. What you pay most attention to during online shopping? 

A.  Price    B. quality    C. sales    D. public praise 

Q12.What’s the way in which you learn about online shopping? 

A. students around    B. web page  C. advertisement    D. other 

Q13. Which way of promotion will make you make the deal? (multiple choice) 

A. store coupon  B. discount  C.seckill  D. gift     

E. free delivery   F. full cut    G. other 

Q14. Do you satisfy with the sellers’ service? 

A. very much    B.relatively satisfy   C. so so   D. not satisfy 

Q15. Do you satisfy with the goods you bought online? 

A. very much    B.relatively satisfy   C. so so   D. not satisfy 

Q16. Have you been cheated during online shopping? 

A. yes    B. no 

Q17. What will you do when you receive goods that are far more from satisfaction? 

A.return goods   B. do nothing but give bad review    C. Complaints to the 

website platform or to the Consumer Protection Agency for help   D. other 

Q18. Do you satisfy with the delivery? 

A. very much    B.relatively satisfy   C. so so   D. not satisfy