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摘要伴随着80后逐渐走进社会，在社会中稳定下来，也逐步成为社会及企业的中坚力量，取而代之，便是刚踏入社会的90后，在工作中，90后员工与企业、与管理人员的矛盾也瞬间升温成为社会关注的焦点，同时也成为众多学者的研究对象。本文通过以碧桂园总部的“90后”员工作为研究对象进行了调查、访谈，进而，从心理到思想，再到行为来了解现实中他们个性强、学习能力强但又吃不了苦等特点以及在工作中所存在的缺乏工作技能和专业知识等问题，并根据所存在的问题有针对性地提出完善培训体系、提升工作技能等相应的决策，为帮助企业更好地了解、认识和管理“90后”员工，提供一定的理论参考。45165
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毕业论文关键字：“90后”员工；碧桂园总部；工作认知
Abstract
As the generation after 80s gradually enter the society and settle down, they become the mainsaty of our society and enterprises. On the contrary, the generation after 90s who just began their social work have contradiction with enterprises and administative staffs, which becomes the focus of society as well as the research object of many scholars. This article is baed on the investigation and interviews of staffs of the generation after 90s in the headquarter of County Garden company. Through the above means, their personality and characteristic of excellent learning ability while being tender with problems existing in the work of the lack of job skills and professional knowledge can be revealed from mentally and phsically. Correspondent solutions to these problems are put forward toimprove the training system, work skills and the others, in order to help enterprises better understand and manage the staffs of the generation after 90s as well as provide certain theoretical reference.
Key words: staffs of the generation after 90s; headquarter of Country Garden company; job recognition
目录
摘要 I
ABSTRACT II
1.概述 1
1.1 何为“90后” 2
1.2“90后”的成长背景 2
1.3 “90后”的优势与劣势 3
1.4.职场中的“90后”现象 3
2.研究的意义 3
3.碧桂园总部“90后”员工对工作的认知 4
3.1 基本信息 4
3.2 员工对工作目的、态度以及工作生活关系的认识 5
3.3员工最喜欢的激励方式和领导风格与形象 6
3.4员工对职业发展的态度及追求的发展路线 8
3.5员工的满意度及面临的工作难点 9
3.6员工对工作的感受 11
3.7员工的培训需求 13
4.碧桂园“90后”员工存在的问题 13
4.1追求自我价值实现且崇尚自由 15
4.2缺乏吃苦耐劳的精神 15
4.3对职权过于渴望 15
4.4没有明确的职业生涯规划 15
4.5薪酬和培训体系满意度较低 16
4.6缺乏相关的工作技能和专业知识 16
4.7面临一定的心理困扰 16
5.对应的解决措施 16
5.1 加强沟通，达成共识 16
5.2 积极引导，建立明确职业生涯规划 17
5.3 完善培训体系，提升工作技能 17
5.4 完善薪酬体系，更具灵活性与多元化 18
参考文献 19
致谢 21
附录 21
试析“90后”员工的管理——以碧桂园总部为