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摘要：随着银行金融产品的增多，银行信用卡催收管理经历了从无到有、从人工管理到系统管理、从单一的记录到多元化的发展过程。随着银行业务的复杂化，催收系统还将变得更多功能，更效率，更人性化。但无论怎么发展，它的目的一直都是为了让银行催收人员的工作更方便、更有效率，从而达到以更低的成本来将坏账的损失控制在合理范围内的目的。现代化的作业作为如今的催收业务的一个重要环节，是大大提高生产效率的有效手段之一。35112
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本论文从信用卡催收的开始，状态的实时更改，内容的复杂度出发，从银行系统账单管理的规定，从程序模块化的设计，以及数据库文护的功能和先进的系统开发方案等。从以最小的开发成本达到最佳的经济收益，从系统的经济性，技术性，资源性，管理性上提出可行性，以减少人工管理缺失、坏账的损失为目标。从而大大提高信用卡的催收管理效率。运用主流的cobol语言，SOA框架，在现有的银行大型机系统上提出了一个套可行性及完善的方案，对此方案进行评估，以及催收效率的分析。
毕业论文关键词：大型机；银行系统；催收业务；SOA架构；cobol
Credit Card Collection Service Management System
Abstract: With the increasing of the bank financial products, bank credit card collection management has experienced from scratch, from manual management to a single record to the persification of the development process from the system, management. With the complexity of the banking business, the collection system will also become more functional, more efficiency, more humane. But no matter how the development, its purpose is to allow the bank to collect personnel work more convenient, more efficient, so as to achieve at a lower cost to the loss of bad debts will be controlled in a reasonable range to. As an important part of the collection of modern operations, is one of the effective means to improve production efficiency.
This paper from the credit card collection, changes state, complexity of content, from the provisions of the bill management of the banking system, the design from the program module, and database maintenance functions and advanced system development program. From the smallest cost to achieve the best economic benefits, from the economic, technical system, resource management, put forward the feasibility of artificial management, in order to reduce the loss of bad debt losses, as the goal. In order to improve the collection efficiency of the credit card. The use of mainstream COBOL language, SOA framework, the existing banking mainframe systems put forward a set of feasible and perfect scheme, this scheme is evaluated.
Keywords: Mainframe; Bank System; Collection; SOA framework; Cobol
目录
摘要 i
Abstract i
目录 iv
1 概述 1
1.1 毕业设计背景 1
1.2 研究框架 1
1.3 术语说明 2
2 开发及运行环境的选择 4
2.1 硬件平台的要求 4
2.2 操作系统和版本的选择 4
2.3 数据库的选择 4
2.4 开发工具的选择 4
3 系统需求分析 5
3.1 用户登入功能 5
3.2 催收人员主菜单 6
3.2.1 查询账户信息功能 6
3.2.2 开始工作单功能功能 6
3.2.3 查询工作单信息功能 6